1.0 Our core beliefs regarding user privacy and data protection
- User privacy and data protection are human rights
- We have a duty of care to the people within our data
- Data is a liability, it should only be collected and processed when absolutely necessary
- We loathe spam as much as you do!
- We will never sell, rent or otherwise distribute or make public your personal information
2.0 Relevant legislation
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
- UK Data Protection Act 1988 (DPA)
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
- Australian Privacy Act 1988 (APA)
This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0) for clarification.
3.0 Personal information that this website collects and why we collect it
This website collects and uses personal information for the following reasons:
3.1 Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 6 below).
3.2 Our online booking system
Should you choose to use our online booking system, the information that you submit to us will be forwarded to SalonIQ who provide us with online booking services. We consider SalonIQ to be a third party data processor (see section 6.0 below). The details of how they collate and use this information can be found on their website here.
3.3 Contact forms and email links
Should you choose to contact us using the contact form on our Contact us page or an email link like this one, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.
4.0 How we store your personal information
There is currently no occasion where personal data will be stored on this website. If this should change in the future we aim to ensure the storage of this data is in a pseudonymous fashion meaning that the data would require additional processing using a separately stored ‘key’ before it could be used to identify an individual.
Pseudonymisation is a recent requirement of the GDPR which many web application developers are currently working to fully implement. We are committed to keeping it as a high priority and will implement it on this website should its structure change and personal data were to be stored.
5.0 About this website’s server
This website is hosted by 1and1 within various data centre located around the EU.
5.1 Data Centres
The 1&1 Data Centres are among the safest and most modern in Europe. Thanks to multiple redundant connections to major Internet hubs, 1&1 can offer close to 100% availability. Sophisticated security measures also ensure data protection according to the highest standards as our data centres and networks are ISO 27001:2013 certified through TÜV
5.2 DDOS Protection
Time and again you hear about targeted attacks from hackers crippling the websites of companies and organisations, usually in the form of what are known as distributed denial-of-service (DDoS) attacks. 1&1 detects these massive attacks immediately and initiates the necessary countermeasures.
5.3 SSL Certificate
On a daily basis, Internet users provide large amounts of private data such as passwords, contact and payment details to any number of websites. Without SSL encryption, this data can become subject to abuse. 1&1, working together with you, strives to make the Internet a safer place by including powerful SSL encryption with all products.
Full details of 1and1’s data centre can be found here.
All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.
6.0 Our third party data processors
We currently use 2 third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. Google are based in the USA and are based in the USA and are EU-U.S Privacy Shield compliant.
7.0 Data Breaches
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
8.0 Data Controller
The data controller of this website is: The Oast Salon, a UK Private limited Company with company number:
Whose registered office is:
And whose operating office is:
9.0 Data Protection Officer
Miss Wendy Davies
Proprietor: The Oast Salon
Telephone: 01622 631505